![]() I have never been more satisfied with an online company. All of this is proof that you put a lot into what you do, so I just wanted to take a moment to say thank you! I recommend your services whenever I get the chance, and I'll continue to do so in the future. Your turnaround time is also incredibly efficient and reliable, and I know I can always count on it when I'm on a deadline. Every single order I've placed through iPrintfromHome has turned out fantastically on the first try - your eye for quality always makes ordering new prints a stress-free experience. Your company has had my back on numerous occasions, getting in touch with me quickly in order to sort out mistakes I've made in submitting images, and always ensuring the best quality print possible. I started using your printing services on the recommendation of a friend when I first started out as a freelance artist a few years ago, and I can't imagine using anyone else. I have no questions and don't need a response, but I just wanted to express my thanks for your consistently incredible service. Thank you so much for all you do for artists! Types of things they say again and again: "Love, love, love it!" "Masterpiece" "Exceptionally beautiful" "Beautiful quality" "looks great and came in great condition" "absolutely beautiful, excellent quality, timely delivery" "Great service and great product" Any prints damaged in shipping (a rare event) are quickly replaced. Prints arrive in great condition.Ĭustomer service is excellent. Shipping is very fast and the packaging is secure. Thick, high quality paper with a beautiful texture and vibrant colors. Quality is above and beyond what they expected to get, more beautiful in person than they imagined. Here are some of the things customers rave about: In thinking about how grateful I am for the quality of your print service, I thought you might like to know. All of my print reviews have been 5 stars. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.I've just received about the billionth 5 star review from a customer about one of my Somerset Velvet prints. We have received no complaints against this company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision. CRI is just a subset of the overall rating for the company. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.Ī variety of factors are considered when calculating CRI. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Complaint Resolution Index (CRI) Explained
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